My name is Kelly Heinen. I am a graduate of Buena Visa University in Storm Lake, Iowa. I have a BA in English with a focus on writing. While at BVU, I spent two years writing for the student newspaper The Tack. In those two years, I learned many aspects of journalism, and became a stronger writer as well.
I am currently studying broadcasting at Iowa Central Community College in Fort Dodge Iowa. I am responsible for the morning show on KICB 88.1 Monday, Wednesday, Friday from 0715-0800 and Tuesday, Thursday from 0715-0900 and have a Friday evening show called “Kicking and Screaming” from 1900-2100. I am being trained in all aspects of radio from on-air to production. I will graduate in May 2014 with an Associates degree in Broadcasting.
Currently, I am employed by Three Eagles Communications in Fort Dodge, Iowa. I am their afternoon production director. I am responsible for dubbing in commercials and shows, producing ads in terms of putting in appropriate background music and sound effects, and assigning ads to jocks. I am the back up news announcer for all seven radio stations, including one that reaches out of state. I also fill in occasionally to run the board for local high school basketball games.
I am also working at our local Hy-Vee grocery store as a bakery clerk. I am responsible for customer interaction, selling products, keeping the bakery clean and organized and packaging the products we produce. I have learned great customer service skills while working there and feel these can be applied to many jobs. I have learned to deal with customers who are upset, having a bad day, or just looking for someone to talk to. I enjoy the interactions I have with customers and my co-workers. Laughter is a part of our day, every day, and work is all the better for it.
Previously, I worked for Trinity Regional Medical Center in Fort Dodge, Iowa. I was a telemetry technician on 2 North, where my duties mainly concerned monitoring patient’s heart rates and rhythms. I was also responsible for monitoring patients during a code blue situation until they left the floor. I enjoyed my job because I was able to make a difference in people’s lives.
I have also worked as a Medical Transcriptionist for Drs. Calisesi and Steck, with Calisesi Chiropractic Office. I worked on an on-call basis for this office. My duties included primarily transcribing dictated reports into the patient’s medical record. Additional duties assigned to me on an as needed bases included answering phones, assisting customers, and assisting with other basic office duties.